Professional of the Year - Retail/Swiss Chocolate

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Ingrid Läderach Steven

Title: Owner
Industry: Retail/Chocolate
Type of Organization: Chocolate Store
Major Product/Service: Sales of Swiss-made fine chocolate
Expertise: With over 30 years experience, Ms. Läderach Steven is responsible for the overall operations and sales of high quality Swiss chocolates to individual customers, corporations, parties, hotels and restaurants. She oversees importing, marketing, customer service and general activities of the shop. Ms. Läderach Steven imports over 60 types of high-quality Swiss truffles, pralines, and other products directly from Switzerland. She is responsible for arranging for shipments, customs (duties), translations and negotiations. Ms. Läderach Steven oversees staff and ensures customers receive the best possible service.
Geographic Area of Distribution: Toronto, Ontario, Canada
University/Degree: Graduate, Richemont Culinary School, Switzerland; Studied, Opera, Denver, Colorado
Born: August 21
Hobbies/Sports: Family activities, singing, cooking
Children: 2 daughters; 4 Grandchildren
Work History: Previously, Ms. Läderach Steven was an opera singer who traveled and performed throughout the U.S. and on television before an unfortunate illness ended her singing career. She then pursued her second love, chocolate, by starting Swiss-Master Chocolatier.
Honors & Awards: Awarded "Retailer of the Year", Toronto Chamber of Commerce